TERMS OF USE & PRIVACY POLICY

(Applicable to all mobile applications developed by YILDIZCO YAZILIM IC VE DIS TICARET LIMITED SIRKETI including but not limited to Wallet App – Digital Wallet, Authenticator, and related services.)

Last Updated: February 20, 2026

1. INTRODUCTION

These Terms of Use and Privacy Policy govern your use of all mobile applications and services provided by YILDIZCO YAZILIM IC VE DIS TICARET LIMITED SIRKETI ("Company", "we", "our", or "us").

By downloading, installing, or using our applications, you agree to these terms. If you do not agree, please discontinue use of our services.

2. SERVICES PROVIDED

Our applications provide digital tools including but not limited to:

Digital wallet and card management

Authentication and security services

Data storage and management features

Backup and synchronization features (if enabled)

Premium subscription services

All services are provided "as is" without guarantees of uninterrupted availability.

3. USER RESPONSIBILITIES

You agree to:

Use the services lawfully

Not attempt to disrupt or misuse the application

Not reverse engineer or copy the software

Maintain the security of your device

You are solely responsible for your device and stored data.

4. PRIVACY POLICY

4.1 Personal Information

We do not collect personally identifiable information unless voluntarily provided (for example, when contacting support).

4.2 Local Data Storage

User data, digital cards, authentication data, and wallet content are stored locally on the user’s device.

We do not access, store, or transmit this data to our servers.

4.3 Data History

We do not maintain user activity history or personal records on external systems.

Temporary data is removed when no longer required.

4.4 Email & External Permissions

If permission is granted, the application may access:

Google Drive (for backup purposes only)

Email services (read-only access to import supported files such as *.pkpass)

We do not modify, store, or share external account data.

4.5 Location Data

Precise location is collected only with explicit user permission.

Approximate location may be derived from IP or network data to improve functionality.

Location data is never stored or shared.

4.6 Analytics

We may use third-party analytics services to collect anonymized usage data to improve performance and user experience.

This data cannot identify individual users.

4.7 Crash Reports

We use Google Firebase Crashlytics to detect technical errors and improve app stability.

https://firebase.google.com/terms/crashlytics

4.8 Advertising

We may display advertisements through third-party providers such as Google AdMob.

We do not share personal identity information with advertisers.

Advertisements may be removed through in-app purchases.

4.9 Data Security

We implement appropriate technical and organizational safeguards to protect user data.

However, no digital system can be guaranteed to be completely secure.

4.10 Data Deletion Rights (GDPR Compliance)

Users may request deletion of support-related data by contacting us.

As most data is stored locally, users may delete their data at any time by uninstalling the application.

4.11 Children's Privacy

Our services are not intended for children under 13.

We do not knowingly collect personal data from children.

5. SUBSCRIPTIONS & PAYMENTS

Some features require paid subscriptions.

Subscriptions renew automatically unless cancelled

Payment is charged via Apple App Store or Google Play

Pricing may vary by region

Free trials convert automatically unless cancelled

Users must manage subscriptions through their store account

Refunds are handled according to Apple App Store or Google Play policies.

6. PRICE CHANGES

We reserve the right to change subscription pricing at any time.

Where required, users will be notified by the platform (Apple or Google) before price changes take effect.

Continued use of the service after price changes constitutes acceptance of the updated pricing.

7. SERVICE MODIFICATIONS

We may update, modify, suspend, or discontinue services or features without prior notice.

8. LIMITATION OF LIABILITY

The Company shall not be responsible for:

Data loss due to device failure

Unauthorized access to user devices

Service interruptions

Indirect or consequential damages

Use of the services is at the user’s own risk.

9. INTELLECTUAL PROPERTY

All software, content, and design elements belong to YILDIZCO YAZILIM IC VE DIS TICARET LIMITED SIRKETI.

Unauthorized use is prohibited.

10. TERMINATION

We may suspend or terminate access if these terms are violated.

Users may stop using the services at any time.

11. CHANGES TO TERMS

We may update these terms periodically. Updates will be posted on this page.

12. CONTACT INFORMATION

YILDIZCO YAZILIM IC VE DIS TICARET LIMITED SIRKETI

Email: contact@yildizco.net

Support requests are answered within 3 business days in accordance with Google Play Developer policies.

Frequently Asked Questions (FAQ)

  • All subscriptions are managed by Google Play.

    You can cancel your subscription via:

    Google Play Store → Profile → Payments & subscriptions → Subscriptions

    https://support.google.com/googleplay/answer/7018481

  • Refunds are processed according to Google Play refund policies.

    You can request a refund directly from Google:

    https://support.google.com/googleplay/answer/2479637

  • Canceling a subscription stops future renewals but does not immediately end the current billing period.

  • No. All data is stored locally on your device only. No information is uploaded to any server.

  • All subscriptions are managed directly by Google Play.

    Subscription cancellations must be completed through the Google Play Store.

    Refunds are processed according to Google Play refund policies.